Resume
As it stood in February 2020.
Education
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May 2010
Nanyang Technological University
Bachelor of Fine Arts (Honors) in Visual Communication
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Jul 2004
Singapore Polytechnic
Diploma in Multimedia Technology
Professional Experience
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Apr 2016 – Feb 2020
Paktor Pte Ltd
Head of Design
As a lead product designer my key responsibilities include:
- Iterating features in an agile manner aligning to our quarterly business goals
- Prioritising features to make a significant impact on revenue, DAU and MAU
- Present design solutions through UX and UI after conducting user and market research
- Identify features that require experimentations with the data team and propose variant designs
- Conduct overseas user interviews and testings
- Work out essential metrics for a feature to be successful
I need to collaborate with other stakeholders in the company:
- Working closely with product managers to tailor different user journeys between our male and female users
- Communicate with product team through daily product standups and feature calls to sync up on ideas and technical feasibility
- Conduct feature walk-thru with stakeholders like marketing and customer service team
- Collaborate with visual designers to work out graphics and animations needed in the app
- Ensure the design is accurately delivered with Quality Assurance team
As a managerial role, I lead the Design team which consist of product and visual designers:
- Prioritising their tasks for the weekly sprint
- Brainstorming ideas and directions for app store optimisation and digital advertising
- Approvals for designs
- Periodically conduct show-and-tell sessions to share what are the industry design trends
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Jan 2013 – Oct 2015
GOODSTUPH Private Limited
Art Director
My key responsibilities include:
- Conceptualising and executing creative briefs
- Create pre-production mood boards for shoots
- Cast talents to work with, for example, illustrators, photographers, videographers, programmers and product designers
- Art directs photo and video shoots
- Establish brand tonality through social media contents and microsites
- Design visuals and renders for on-ground activations
- Design and produce event invites, direct mailers, collaterals and take-away gifts
- Ideate and design merchandises and packaging for The Damn Good Shop
- Leads the creative team
Brands that I’ve worked with: Balvenie, Castlery, Electrolux, Hewlett Packard, Glenfiddich, Monkey Shoulder, Reyka, Sailor Jerry, Sephora, Spa Esprit, The Straits Times, The Damn Good Shop and UOB.
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Jun 2010 – Jun 2012
First Food Industries Pte Ltd
Visual Designer
My key responsibilities include:
- Reinforce corporate branding
- Revamp older packaging design
- Design and conceptualise new product packaging
- Revamp Glico gift packs annually
- Photograph and document products for the company website
- Design catalogue for the marketing team
- Maintain and update website
- Liaise production with printers
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Jul 2004 – Jun 2006
Alexander Forbes (Singapore) Pte Ltd
Visual Designer
My key responsibilities include:
- To reinforce and standardise corporate branding across the Asia Pacific region
- Coordinate and adapt global materials for Asia Pacific markets through corporate brochures, advertisements and training materials
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Jan 2004 – May 2004
Pixal Pacific Pte Ltd
Intern as Visual Designer
Layout and design chapters for Chinese idiom comic books for publications.
Participations
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Jan 2020
Global Dating Insights: GDI Power Book 2020
Featured in Global Dating Insights’ Power Book 2020. Representing Paktor in shaping the achievements in the online dating industry.
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Sep 2019
Mediacorp: 交友程序上“刷”到良缘,怎么做到?
Featured in Mediacorp Channel 8’s Frontline interview (前线追踪). I represent Paktor as a Product Designer to share our success matching rate and steps taken to make dating app a safer environment for our users.
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Aug 2019
Paktor 6th birthday: How do we become a popular dating app?
Featured as one of the Paktor Ambassadors in the corporate video for our 6th birthday. I shared the little magic we do to make starting a conversation easier.
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May 2019
GDI Singapore Dating Conference 2019: One size fits all? Designing product for multiple markets.
Speaker on GDI Singapore Dating Conference 2019. Sharing how Paktor app copes in multiple markets with design and localisations.
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2018
Nanyang Technological University Alumni’s talk
Share the working culture in a startup and what I do as a Product Designer in Paktor to the Alumni of Nanyang Technological University.
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Mar 2014
The Design Society Journal
One of the selected magazine covers featured and published on The Design Society Journal Issue 1.
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Mar 2009
Photographers’ Stories
A photography showcase in both Ang Mo Kio Public Library and Central Public Library. See Rake →
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2004
World Skills Competition
Represented Singapore Polytechnic in preliminary round of graphic design competition.
Awards
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2019
Paktor
Korea Premium Brand Awards
- Best Premium Brand of 2019 (Dating Category)
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2017
Paktor
Google Play Annual Seminar
- Paktor Korea successfully penetrated the competitive Korean Market
Corphub Most Outstanding Enterprise Award
- Most Trusted Matchmaking Consultancy Service of the Year
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2016
Paktor
Google Play
- Best Dating App of the Year
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2015
The Valley of the Deer
Marketing Events Awards 2015
- Best Event Production – Gold
- Best Event Ambience (Consumer) – Gold
Marketing Excellence Awards 2015
- Excellence in B2B Marketing – Gold
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2014
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2014
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2013 – 2014
The Elite Assembly
Marketing Magazine’s Agency of the Year Awards 2014
- The MARKies: Best Idea – Direct Mailer
- The MARKies: Best Idea – Business Events
Festival of Media Asia Pacific Awards 2014
- Best Targeted Campaign
Marketing Magazine’s The Marketing Awards 2013
- Best B2B Event – Bronze
- Best Event Ambience (B2B) – Bronze
- Best Digital Integration (B2B) – Silver
Marketing Magazine’s Marketing Excellence Awards 2013
- Excellence in Integrated Marketing (B2B) – Silver
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2013
Proficiency
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Software
Sketch, Zeplin, InVision, Abstract, Lottie, Adobe Photoshop, Adobe Illustrator, Adobe InDesign and Adobe After Effects